G|M Business Interiors is southern California’s premier dealer for MillerKnoll furniture. We specialize in office furniture planning, specification, procurement, project management, delivery, installation, reconfiguration, and complete asset management. With our history dating back to 1944, G|M’s success continues because of our team of dedicated and professional employees, who embrace passion for excellent furniture design, operational proficiency and most importantly, delighted customers!

ROLE SUMMARY
The Client Services Administrative Assistant provides clerical support to the Client Services department. This position has a heavy emphasis on data entry and analytics. The successful candidate will be self-motivated, detail-oriented, energetic, and highly organized.

COMPENSATION
Starting pay rate is $23 per hour. Paid time off, health insurance benefits, and a 401(k) plan are also available for eligible team members.

ESSENTIAL DUTIES

• Generate orders for moves and assign them to designated Project Managers.
• Update systems with actual move related costs after they have been invoiced.
• Scope assigned requests and verify that valid payment information is included.
• Ensure that all priority service requests are attended to immediately.
• Participate in meetings and discuss current and future move related projects.
• Support system data maintenance by identifying and closing out work orders.
• Respond to client inquiries regarding their furniture, service, or move requests.
• Process credit card payments as needed.
• Greet and assist showroom visitors, respond to inquiries, and demonstrate product features.
• Maintain appearance of the showroom to ensure proper furniture placement, signage, cleanliness, technology performance, and report any issues to Supervisor.
• Monitor Asset Inventory reports to ensure orders are closed out.
• Maintain, scan and upload Bill of Ladings for jobsite received orders.
• Assist Scheduling Team with daily scheduling tasks, including but not limited to:
• Emails/Phone Calls to respective customers for scheduling inquiries.
• Participate in daily synergy meetings; be prepared to brief details on standard orders.
• Help build daily schedule utilizing Elev8 and Smart Delivery software.
• Preparing daily installation packets & itineraries (FFC’s, Drawings, BOM’s, POD’s).
• Request Proofs of Delivery (PODs) per the next day installation schedule.
• Process the closing of Standard Orders.
• Maintain, scan and upload Proofs of Delivery from previous day deliveries.
• Follow up with clients as needed to obtain signatures

QUALIFICATIONS

• High School Diploma. College degree in any business-related field is a plus.
• Strong Microsoft Office skills, including pivot tables in Excel.
• Professional demeanor with excellent customer service and communication skills.
• Proactive team player with strong organization time management, and multi-tasking skills.
• Careful attention to detail and accuracy with keen analytical, research, and problem-solving skills.
• Ability to prioritize, meet deadlines, and thrive in a fast-paced environment.
• Ability to sit, stand, walk, bend, and lift up to 25 lbs.

This job description provides information about the general nature and level of work performed by team members assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. A team member may be required to perform duties outside of normal responsibilities from time to time, and at any time, as needed.

G|M Business Interiors is an equal opportunity employer.